Per your comment that the documentation wasn’t in a suitable format or discoverable I shared a link to the tool here on meta which presents documentation in a different format and includes features that aid with discoverability.
I appreciate coming from a mailman background that the different approach taken here may not be immediately familiar to you. As someone who has spent much of the last nine years offering assistance here on Meta I can assure you that it’s incredibly useful to have the documentation in closer proximity to the support discussion.