I mentioned a couple weeks ago that we had a… “troubled” product release. On the community management side, we’ve been consolidating new error reports into existing threads about the same problems to keep the folks on the product side sane.
In the meantime, I’ve found that each time I move a new thread into an existing one, I get notified for the update (that I made) to the existing thread. At first it was a minor, barely noticeable irritation. But slowly…
Ok, let me repro your scenario in the process of merging that other topic in.
Edit: So based on the description of the issue, I would have expected to get a notification after merging the other topic into this one, but I didn’t.
In that case, I’m not sure I understand the problematic scenario.
I think the default for “when posting” in the preferences is “tracking.” If yours is “watching,” then replying won’t have the same effect for others who perform the same steps.
Are you also notified about the new replies when you change the notification status of the topic manually with the button at the bottom or on the timeline instead of replying and merging a post into the topic?
I was interested if it’s the reply or the fact that you are watching the topic which is responsible for the notification. That’s why I asked if you are also notified if you change the topic tracking status to watching but do not reply.
I think I was able to reproduce this without the reply. My steps to reproduce were:
Create 2 topics as a test user (Topic A & Topic B)
As the admin/moderator, visit topic A and change the topic tracking status to “watching”
Visit topic B, select the post, and merge it into topic A