When do users get the private message asking them if their email is correct? Is there any way I can deactivate this? It seems users also get this message when there is a soft-bounce like an ‘out of office’ reply, is that correct? Or do they get the message based on their personal bounce score? If s…

Perhaps changing the Reset bounce score after days setting to 1 so that it resets after a day? In fact, it seems that I can input 0 into the field. So maybe even that.

Hi there, did you still encounter this after trying what I suggested above?

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NateDhaliwal (Nate Dhaliwal) 2026 年 10 月 15 日午後 11:12 4

こんにちは。上記で提案した方法を試してみましたが、まだ同じ問題が発生していますか？

トピック		返信	表示
Bounce Score Setting Description UX	5	1806	2023 年 10 月 12 日
Deactivate user with hard bounce Support email	0	273	2024 年 2 月 2 日
Any way for users to reset their own bounce scores? Support	4	656	2021 年 9 月 3 日
Bounce score not updated Support	15	2425	2018 年 5 月 9 日
Reset a User's Bounce Score Site Management email , how-to , users	0	1222	2023 年 2 月 24 日

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