When do users get the private message asking them if their email is correct? Is there any way I can deactivate this? It seems users also get this message when there is a soft-bounce like an ‘out of office’ reply, is that correct? Or do they get the message based on their personal bounce score? If s…

Perhaps changing the Reset bounce score after days setting to 1 so that it resets after a day? In fact, it seems that I can input 0 into the field. So maybe even that.

Hi there, did you still encounter this after trying what I suggested above?

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NateDhaliwal (Nate Dhaliwal) Outubro 15, 2026, 11:12pm 4

Oi, você ainda está enfrentando esse problema depois de tentar o que sugeri acima?

Tópico		Respostas	Visualizações
Bounce Score Setting Description UX	5	1806	12 de Outubro de 2023
Deactivate user with hard bounce Support email	0	273	2 de Fevereiro de 2024
Any way for users to reset their own bounce scores? Support	4	656	3 de Setembro de 2021
Bounce score not updated Support	15	2425	9 de Maio de 2018
Reset a User's Bounce Score Site Management email , how-to , users	0	1222	24 de Fevereiro de 2023

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