Effectively using Discourse together with group chat

In this article, they keep saying that Discourse is not good for real-time communication, a.k.a. chat threads.

Is it the case though?

  • Discourse handles large topics with 100k+ messages
  • Discourse has “user is typing…” feature that makes everyone feel like it’s “real-time communication”, just like a chat
  • One can just create “Chats” category and one topic per chat

So effectively Slack is a subset of Discourse in some sense.

While using Discourse for realtime chats though, one would benefit from tight integration with the threaded discussions and knowledge base if it’s hosted in Discourse.

Am I missing anything?


P.S. The only thing that Discourse is missing when it comes to realtime chats, in my view, is the “compact view” - because chats often consist of short messages but there are many of them.

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