Our discourse serves a wide community of different groups that do not interact regularly, but need to sometimes share information. The problem is that if someone forwards a received mail from one category to another category via email-in then the message ends up the the original topic instead of th…

Thanks for checking! Well, given that I reread the features of the mirror mail list option I guess it’s not a bug but intended as such: Usually find_related_post_with_key is enabled in the site settings. Disabling it for the whole site is not recommended, since it allows user impersonation based…

[image] Artur L: The forwarded message ends up in the original thread in category B Do you mean it ends up in the originalte thread in category A? Again I’m answering knowing nothing and quite soon someone comes to tell how things really are — but AFAIK that should go that way and a reply do…

true, thanks – fixed that! To clarify: the person does not reply to the email via reply-to, but forwards it setting the to: address manually to the discourse+cat-B@ email.

I can’t seem to reproduce this. These are my steps so far: Set up CategoryA and CategoryB, and assign them email-in addresses (categorya@[MyTestSite] and categoryb@[MyTestSite]) Set test_user to Watching for both categories Set email time window mins to 1 min (optional, but speeds things up) Admin…

Thanks for trying! Could it have anything to do with the email client? I “blamed” discourse for grouping messages by the “in-reply-to” field rather than the “to” field..

ha, what do you have for that setting? [image]

[image] Artur L: Could it have anything to do with the email client? I “blamed” discourse for grouping messages by the “in-reply-to” field rather than the “to” field… I’m not sure? I used gmail for my tests, if that’s useful to know? [image] Artur L: ha, what do you have for that setting…

Reminds me of A mail reply may end up in the wrong category

Nice spot @Moin :+1: [image] A mail reply may end up in the wrong category Here is how to reproduce the behavior on discourse 2.7.9: Create category A with mail a@example.com and category B with mail b@example.com Post a message in category A Reply via email and change the To: so that it is b@…

I just tried with my gmail but the mail still ended up in the original category. Weird – I’m surprised it worked for you! Could you check the headers of the forwarded mail? I see e.g. that the References contains the original topic id - could that have priority over the to: field?

Thanks for the link! Seems to be a similar situation except that in my case it’s about forwarding a mail and not replying. Hence I still don’t understand that behavior.

Le transfert d'e-mail se retrouve dans le sujet d'origine

Soutien

Moin Avril 29, 2022, 10:47 8

Me rappelle A mail reply may end up in the wrong category

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A mail reply may end up in the wrong category Support	7	765	Décembre 15, 2021
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Le transfert d'e-mail se retrouve dans le sujet d'origine

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