I am seeing a really odd issue, our community manager is getting this email:
Adore Beauty Community via amazonses.com
9:13 AM (4 hours ago)
We’re sorry, but your email message to [“****** REMOVED *****”] (titled Re: Asap super b complex serum) didn’t work.
None of the destination email addresses are recognized. Please make sure that you are sending to the correct email address provided by staff.
When we try to contact a user by email im told, I believe this is from the community manager contacting via a PM in the start.
We have reply by email setup and its working:
For threads however, im struggling with this private email - is there something I need to prd / find out to debug this?