Hello! When I check my settings, it looks like everyone in my group should be getting emails, but then in users, it appears that not all users are being sent email updates (eg. last email 5 months ago) - and those people do not have email settings changed to prevent email summaries. Even I have not…

The summary digest emails are only sent if you haven’t logged into the forum for a certain period of time. Is it the frequent visitors who are missing the summary emails?

And there is also suppress digest email after days (default 180, which is more than your 5 month case), which will stop annoying people who obviously don’t want to visit your forum.

In one case yes. But otherwise not.

You could check the email logs for more clues? Is there anything under skipped? Filtering by ‘digest’ for sent and skipped may help narrow it down. If you can pin down if they’re being generated at all that may help find the cause. If you still have the default default email digest frequency as a w…

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Soporte

Fraudoctor (Christian) 22 Marzo, 2022 18:20 4

En un caso sí. Pero de lo contrario no.

Tema		Respuestas	Vistas
Activity Summary emails not being sent Support activity-summary	15	600	28 Junio 2024
Some users don't recieve weekly summary Support email	12	313	22 Enero 2025
Activity summaries not sent to a particular user Support activity-summary	3	751	10 Abril 2021
Digest / Summary emails not working Support activity-summary	1	906	28 Enero 2022
Turning on "Summary email" digests on a big community with a big past Support activity-summary	3	1000	6 Diciembre 2022

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