This is what happens now.
If you make a new post:
Possible improvements:
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“Delete” by end user require no confirmation. 1 click and it is deleted forever with no undo.
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No way of “editing” once in review queue, you must delete and re-post
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“Awaiting approval” posts do not display full context (what they are in-reply-to)
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We do not link you to the place where you can see all pending posts: (not a hyperlink to activity)
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Admin area links to “top post” in the topic, not to what you just replied to, or to end of topic.
I would say we made a lot of progress since I first brought this up, however I would not like to close this prior to:
- Adding a confirm OR undo for delete
- Linking “2 posts pending” to user activity, so you can easily find them.
- Showing what something is in reply to in the paper trail
- Improving linking so it takes you to the post, not to the first thing in the topic.
Edit, is a fine stretch goal, it is somewhat tricky cause there are race conditions.
I guess we need to decide how much we want to gold plate the feature, I feel we should give it 1 more week of dev time and then close this off, do all the easy very clear wins.
Also from an admin perspective, I always find it really hard to decide what to do with a post that needs approval, cause I lack context in the approval queue.
Specifically I have seen spam bots cut and pasted a reply and change a word or 2 and just post it again. It seems reasonable without context, but as soon as you visit the topic and get context you can see what they just pulled off. I guess it may make sense to add support approval directly from the topic, that way you can approve a post in the place where people replied if you seek a lot more context. This though can clearly wait.