Erro ao tentar criar novas contas

Suporte
1

Conseguimos reproduzir esse erro nos testes. Alguém pode oferecer orientações?

Oops

O software que alimenta este fórum de discussões encontrou um problema inesperado. Pedimos desculpas pelo inconveniente.

Informações detalhadas sobre o erro foram registradas e uma notificação automática foi gerada. Vamos analisar o caso.

Nenhuma ação adicional é necessária. No entanto, se a condição de erro persistir, você pode fornecer detalhes adicionais, incluindo etapas para reproduzir o erro, postando um tópico de discussão na categoria de feedback do site.

2

A partir das informações que você forneceu, fica claro apenas que algo está errado.

Você precisará verificar os logs.

Muitas vezes, isso ocorre porque há algo errado com o banco de dados.

3

Tenho medo de que isso esteja acima da minha alçada. Perdemos nosso principal administrador e estou tendo que me virar. Aqui está o que o log mostra, não faço ideia do que isso significa.

/usr/local/lib/ruby/2.5.0/net/protocol.rb:44:in `connect_nonblock'
/usr/local/lib/ruby/2.5.0/net/protocol.rb:44:in `ssl_socket_connect'
/usr/local/lib/ruby/2.5.0/net/http.rb:981:in `connect'
/usr/local/lib/ruby/2.5.0/net/http.rb:920:in `do_start'
/usr/local/lib/ruby/2.5.0/net/http.rb:909:in `start'
/usr/local/lib/ruby/2.5.0/net/http.rb:1455:in `request'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-mini-profiler-1.0.1/lib/patches/net_patches.rb:9:in `block in request_with_mini_profiler'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-mini-profiler-1.0.1/lib/mini_profiler/profiling_methods.rb:39:in `step'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-mini-profiler-1.0.1/lib/patches/net_patches.rb:8:in `request_with_mini_profiler'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/faraday-0.15.4/lib/faraday/adapter/net_http.rb:87:in `perform_request'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/faraday-0.15.4/lib/faraday/adapter/net_http.rb:43:in `block in call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/faraday-0.15.4/lib/faraday/adapter/net_http.rb:92:in `with_net_http_connection'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/faraday-0.15.4/lib/faraday/adapter/net_http.rb:38:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/faraday-0.15.4/lib/faraday/request/url_encoded.rb:15:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/faraday-0.15.4/lib/faraday/rack_builder.rb:143:in `build_response'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/faraday-0.15.4/lib/faraday/connection.rb:387:in `run_request'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/oauth2-1.4.1/lib/oauth2/client.rb:99:in `request'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/oauth2-1.4.1/lib/oauth2/client.rb:146:in `get_token'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/oauth2-1.4.1/lib/oauth2/strategy/auth_code.rb:30:in `get_token'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-oauth2-1.6.0/lib/omniauth/strategies/oauth2.rb:89:in `build_access_token'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-oauth2-1.6.0/lib/omniauth/strategies/oauth2.rb:73:in `callback_phase'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:238:in `callback_call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:189:in `call!'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:169:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:192:in `call!'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:169:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:192:in `call!'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:169:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:192:in `call!'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:169:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:192:in `call!'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:169:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:192:in `call!'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/strategy.rb:169:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/omniauth-1.9.0/lib/omniauth/builder.rb:64:in `call'
/var/www/discourse/lib/middleware/omniauth_bypass_middleware.rb:30:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/tempfile_reaper.rb:15:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/conditional_get.rb:25:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/head.rb:12:in `call'
/var/www/discourse/lib/content_security_policy/middleware.rb:12:in `call'
/var/www/discourse/lib/middleware/anonymous_cache.rb:214:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/session/abstract/id.rb:232:in `context'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/session/abstract/id.rb:226:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/cookies.rb:670:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/callbacks.rb:28:in `block in call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/activesupport-5.2.2/lib/active_support/callbacks.rb:98:in `run_callbacks'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/callbacks.rb:26:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/debug_exceptions.rb:61:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/show_exceptions.rb:33:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/logster-1.3.4/lib/logster/middleware/reporter.rb:31:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/railties-5.2.2/lib/rails/rack/logger.rb:38:in `call_app'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/railties-5.2.2/lib/rails/rack/logger.rb:28:in `call'
/var/www/discourse/config/initializers/100-quiet_logger.rb:16:in `call'
/var/www/discourse/config/initializers/100-silence_logger.rb:29:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/remote_ip.rb:81:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/request_id.rb:27:in `call'
/var/www/discourse/lib/middleware/enforce_hostname.rb:17:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/method_override.rb:22:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/actionpack-5.2.2/lib/action_dispatch/middleware/executor.rb:14:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/sendfile.rb:111:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-mini-profiler-1.0.1/lib/mini_profiler/profiler.rb:171:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/message_bus-2.2.0.pre.1/lib/message_bus/rack/middleware.rb:57:in `call'
/var/www/discourse/lib/middleware/request_tracker.rb:180:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/railties-5.2.2/lib/rails/engine.rb:524:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/railties-5.2.2/lib/rails/railtie.rb:190:in `public_send'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/railties-5.2.2/lib/rails/railtie.rb:190:in `method_missing'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/urlmap.rb:68:in `block in call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/urlmap.rb:53:in `each'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/rack-2.0.6/lib/rack/urlmap.rb:53:in `call'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/unicorn-5.4.0/lib/unicorn/http_server.rb:606:in `process_client'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/unicorn-5.4.0/lib/unicorn/http_server.rb:701:in `worker_loop'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/unicorn-5.4.0/lib/unicorn/http_server.rb:549:in `spawn_missing_workers'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/unicorn-5.4.0/lib/unicorn/http_server.rb:563:in `maintain_worker_count'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/unicorn-5.4.0/lib/unicorn/http_server.rb:293:in `join'
/var/www/discourse/vendor/bundle/ruby/2.5.0/gems/unicorn-5.4.0/bin/unicorn:126:in `<top (required)>'
/var/www/discourse/vendor/bundle/ruby/2.5.0/bin/unicorn:23:in `load'
/var/www/discourse/vendor/bundle/ruby/2.5.0/bin/unicorn:23:in `<main>'
4

Estamos na versão 2.2.0. Uma atualização resolveria isso?

5

Essa é uma versão antiga sem suporte. Atualize e tente novamente.

6

Ok, vou pedir aprovação para enviar a atualização. Obrigado.