Feedback form / reporting bugs

Hi,

Has anyone added a “Bug or issue logging” form to their forum, which sends the submitted details to an email address? I’m just wondering how to approach this.

A simple solution is to set up a ‘Bug’ Category and then watch it for new Topics. You will then get emailed when a new Topic is posted. This doesn’t solve the ‘form’ element though.

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Thanks. We have a category currently, but we want to seperate it from the forum.

Also take a look at the Tickets Plugin 🎟

2 Likes

It’s an old topic, but you could make use of the auto-fill links. If you want a template one on your forum you could use either the How to create a new personal message via a link with pre-filled information or How to create a new topic link with pre-filled information.

But you can do a similar thing with an [email=] wrap as well:

bugreports@jammydodger.monster

[email=bugreports@jammydodger.monster?subject=Bug%20Report&body=Username:%0A%0D%0A%0DOS:%0A%0D%0A%0DDevice:%0A%0D%0A%0DBrowser:%0A%0D%0A%ODBug%20Details:]bugreports@jammydodger.monster[/email]