Is it me or flag_reson and flag_reasons are all replaced with the full descriptive reason. i.e.: {« off_topic »=>« Votre message a été signalé comme étant **hors sujet** : la communauté considère qu’il ne correspond pas au sujet en question qui est défini par son titre et son premier message. », « …

Can you confirm what it is you are trying to do? Below we see a set of flag_reasons: [Screen Shot 2022-11-09 at 5.39.45 PM] These all relate to the various flag options: [Screen Shot 2022-11-09 at 5.46.24 PM] The flag_reasons.<some_reason> strings make up part of the message that is sent to a…

Thanks for your time Taylor. Yes, and it works. But, the email is not well formatted. It includes all the flag reasons, unformatted (shown in my original post), instead of the flag reason selected by the moderator.

Michel, Could you forward us a copy of the malformed email? Can you also tell us which email client were you or the user viewing the message with? Mark

I use Outlook, but honestly, I’m pretty sure that I have the wrong placeholder (flag_reason) in my template, or is replaced with the wrong content : [image] [image]

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Supporto

MarkDoerr 10 Novembre 2022, 5:34pm 9

Michel,

Potresti inoltrarci una copia dell’email malformata? Puoi anche dirci con quale client di posta elettronica stavi visualizzando il messaggio tu o l’utente?

Mark

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