Use case description: account registration and magnagement; password reset; notifications from other users
Mail Type: TRANSACTIONAL
Thank you for submitting your request to increase your sending limits. We would like to gather more information about your use case.
If you can provide additional information about how you plan to use Amazon SES, we will review the information to understand how you are sending and we can recommend best practices to improve your sending experience. In your response, include as much detail as you can about your email-sending processes and procedures.
For example, tell us how often you send email, how you maintain your recipient lists, and how you manage bounces, complaints, and unsubscribe requests. It is also helpful to provide examples of the email you plan to send so we can ensure that you are sending high-quality content that recipients will want to receive.
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this is a discussion forum and chat service.
users register accounts on their own. there is no mailing list beyond that.
email is transactional and is sent according to each user’s preferences in their account on the forum and chat software. not much is sent by default.
the software sends unsubscribe links, but users can also change their preferences or just delete their accounts if they really want.
complaints are managed by contacting the forum (contact form on site or emailing).
i plan to monitor bounces with SNS.
complaints are also monitored in cloudwatch.
my software supports VERP, so i will be configuring that as well.