Handling Marketplace Topics

I am a bit conflicted. Personally, if I see a marketplace topic with a request that has an easy answer, I feel compelled to respond to help the person. Especially if they are new and don’t know their way around yet, or if the problem is a common one and providing the answer is likely going to be helpful to others.

It seems a shame to let a request hang with no response, or to make someone pay for something unnecessarily. But then of course I understand there are folks here who make a living providing help to people.

Maybe in future I can PM those people to direct them to an answer if it exists elsewhere, without cluttering the marketplace topic and discouraging others from offering paid support?

The I need someone who can install a voting plugin topic is an interesting case study - @jobro did you eventually get your problem solved, with or without paid support?

7 Likes