Have you assembled a moderator team?

[Lilly]

@Zoe

• Have you established any rules/guidelines to regulate the behavior of moderators?
• Do you have any management suggestions you can share?

In addition to Robert’s points above, I would suggest a Code of Conduct (or Terms of Use or some other form of guidance for the users that moderators can refer to) and a Moderator Policy that provides guidance for what is expected of moderators. You would also do well to have a moderation guide tailored to your forum.