Help Guidance for New Users


(Jeffrey Keefer) #1

Has anybody found new participants get overwhelmed when they use Discourse for the first couple times? I know there is a welcome email they get, though wonder if anybody has found a need to simplify them or otherwise post instructions or a basic one-pager to help new discussion participants who may get overwhelmed how the system works?


(Régis Hanol) #2

What kind of feedback do you get from these new participants? What is it they don’t understand?


(Jeffrey Keefer) #3

I think the issue is that our users sometimes misplace the notification they receive when they first join, and I would like to be able to have a link someplace so they can get back to it or otherwise locate it as needed.


(Jeff Atwood) #4

Sure, that link is Profile, Messages. You could put it in a banner topic like so:

Forgotten how to use the site? Refer to your getting started message! http://discourse.example.com/my/messages


(Jeffrey Keefer) #5

This is helpful, @codinghorror. I had no idea (as a somewhat new admin) that everybody got their own messages OR that each one has its own url.

Helpful . . .


(Jeffrey Keefer) #6

. . . and here is my result, though I posted this as a topic in case anybody needs more follow-up http://forum.networkedlearning.net/t/how-do-i-use-this-site-anyway/209/1


(Mittineague) #7

Maybe not so much of a potential problem for New members that presumably have only a few messages.
But, for example, I have over 60 and my initial “welcome” is at the bottom.

Will they know to look there?


(Jide Ogunsanya) #8

Seems this no longer works…


(Jeff Atwood) #9

This still works just fine.


(Jide Ogunsanya) #10

It has been replaced by discobot greetings