We’ve set up reply by email on our discourse and I noticed weird behavior. It’s often delayed by anywhere from 12 to 24 hours.
I’ve tried to test it myself (using two users I own) and the reply was posted immediately - so I’m quite confused.
I initially believed it could be because of the user’s inbox (or rather outbox) but I noticed that late replies tend to arrive together, even though they were sent at different times.
I also looked into seeing if the replies that arrived late were from the same domain but they weren’t. Gmail, Yahoo, iCloud etc.
Is there something we can change on our end?
Please help! Thanks.