Hootsuite doesn't like Discourse RSS


(Ismael Olea) #1

Hi:

I’m using Hootsuite for managing our social networks at HackLab Almería. Hootsuite has a feature for autopublishing items using RSS feed. But for any reason I don’t know it doesn’t like our Discourse generated one:

The RSS feed is Observatorio - Foro del HackLab Almería and the validation service says it’s kosher.

The more annoying thing is this feature was working some months ago and now I realized it doesn’t, but don’t know if is related with a Discourse upgrade or what.

Anyone knows if something can be wrong at Discourse side? We are using a recent updated 1.6.0.beta12 +108 version.


(Erlend Sogge Heggen) #2

Have you asked HootSuite if they know what might be going wrong? Afaik we haven’t received reports of RSS feeds failing in other apps, so this seems specific to HootSuite.


(Jeff Atwood) #3

You did the right thing by validating the RSS feed… if the RSS validators say it is valid, the problem isn’t ours!


(Ismael Olea) #4

Ok. Now I know the problem.

From Add, pause or delete an RSS feed – Hootsuite Help Center

So this is the problem.

Sorry for the noise and thanks for your attention. You guys rock.


(Jeff Atwood) #5