How are we all feeling about ChatGPT and other LLMs and how they'll impact forums?

[Kartoon]

@Tris20

One goal that interests me in particular is using an LLM to analyse questions/problems when they are submitted. The goal is not to answer the question, but rather to help the user express their problem in a more constructive way. Too often we see the first reply is “can you please post your error logs” or “what exactly are you trying to do?”. An LLM could catch topics which fall into this category and nudge the user to provide those details, speeding up the whole support process and creating a higher quality topic for future readers.

Imagine having one on reddit that simply copies and pastes the answer to the exact same three questions that get asked 24/7 on every particular subreddit? The time saved would be astronomical

[NateDhaliwal]

Hmm, maybe this plugin is similar?

Discourse Templates

Summary Discourse Templates allows the creation of content templates for repeated use. The templates are stored as topics in a special category, where they can be edited and discussed as needed. Repository Link https://github.com/discourse/discourse-templates Install Guide How to install plugins in Discourse This plugin is pretty much a new version of Discourse Canned Replies but it is more flexible and stores …

[Tris20 (Tristan)]

@Kartoon

Imagine having one on reddit that simply copies and pastes the answer to the exact same three questions that get asked 24/7 on every particular subreddit.

Perhaps you’re already familiar with it, but Discourse kind of does this already. When you start a topic, it automatically returns search results based on what you are describing.

The next stage of solving that problem would be helping the user describe their problem more accurately. This is where I think LLMs could provide simple feedback like “you might get better help if you include a code snippet that shows what you have done so far”. Perhps this could even be a followup PM to the user if their topic has no replies after a few days.

[Saif (Saif Murtaza)]

@Tris20

The next stage of solving that problem would be helping the user describe their problem more accurately. This is where I think LLMs could provide simple feedback like “you might get better help if you include a code snippet that shows what you have done so far”. Perhps this could even be a followup PM to the user if their topic has no replies after a few days.

I can see as being AI being a “helper” when your writing out a new topic or reply

Assumption would be to have specific LLM prompt based rules perhaps through custom personas. Something to think about for sure and perhaps we could re-use the space from suggested topics when writing out new topics