How can I fully personalise the appearance of emails?

Support
13

It’s a complicated system, but that topic links to a topic about how to customize the inner content of email messages: Customize specific email templates. The idea is that you’re supposed to be able to customize the specific templates by selecting them from the admin / customize / email page.

For the User Posted template, you’ll see something like this:

%{header_instructions}

%{message}

%{context}

%{respond_instructions}

I think you could remove the bottom item from your screenshot by removing the %{context} placeholder.

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