We find that a lot of times a post gets to the forever alone category cause people didn’t see it we have a pretty active forum and stuff just gets past the active topic list and people forget
Sometimes the question has already been answered but the person asking didn’t search the forum
So I think it would be helpful to reply with some interesting related links to other topics and or bump the topic up for visibility
A better option would be to try to actually answer the question based on the entire content of our forum but that seems like a tall (read expensive) order