Images suddenly broken, even after re-uploading

[Clo]

Hi

I recently moved my site from Discourse to DigitalOcean. Everything looked great after the migration, but for the last few days all my images appear broken. I even tried to upload the images from scratch, but they’re still broken.

My logo initially also didn’t reflect, but I somehow managed to fix that by using a larger image, thank goodness.

I unfortunately don’t really have any dev background, so any advice on why this is happening and what I can do to fix this would really be appreciated!

An example can be seen at the link below:

STEP 14: Miscellaneous

Thanks

[Arkshine]

Hi,

I can see you’re still using the Discourse Global CDN. If you’re moving away from Discourse Hosting, I expect the CDN to invalidate the access.

Unless I’m wrong above, I would edit app.yml and comment on the line with DISCOURSE_CDN_URL to remove the usage of a CDN, then rebuild Discourse.

[Lilly]

I also think you may need to rebake all your posts with images after you rebuild.

Rebake all posts matching a pattern

Want to rebake all the posts matching a string or regular expression? Let’s do it! Access Your Site First connect to your Droplet via SSH, and enter the Docker container for your Discourse instances: cd /var/discourse ./launcher enter app Rebake All Posts Containing a Specific String Run this command: rake posts:rebake_match["pattern"] Replace pattern with the string you want to match. Note that the match performed will be case insensitive. rake posts:rebake_match[""] The ab…

[pfaffman (Jay Pfaffman)]

You likely got a backup that was taken before they changed the setting to include the images in the backup. Was the file a .tar.gz or a .sql.gz?

I’ve had this issue in the past. It may still be possible to get them to make those files available either on their bucket or in a backup file of some sort. Getting it straightened out can be tricky.

[Clo]

It was a .tar file. The images showed fine initially, but now that you mention it I’m wondering if it started showing as broken once my Discourse account expired.
Then again, should it not be fixed then if I manually upload images to replace the old ones? Because even new images that I try to upload don’t want to work…

[pfaffman (Jay Pfaffman)]

@Clo

I’m wondering if it started showing as broken once my Discourse account expired.

That’s what it looks like.

@Clo

should it not be fixed then if I manually upload images to replace the old ones?

The database still references the images on the Discourse S3 bucket/CDN, so putting them in local storage is not enough. The database needs to be updated to point to the local storage. There are some topics about how to do that, but it’s fairly involved and requires some understanding of Rails and how the images are stored. If you have a budget you can ask in marketplace or contact me.

@Clo

Because even new images that I try to upload don’t want to work…

If new images aren’t working then you have a problem with your installation that is separate from the problem discussed above.