an_admin
(anadmin)
January 8, 2021, 8:35pm
1
when I initially setup my instance I made separate admin and user accounts for myself. the admin account has 2FA setup and it works correctly.
now, after some additional config, I try to go and setup my non-admin account with token-based 2FA and get the error message above
I also made a new test account with throwaway email. logged in successfully but got the same error when attempting to enable 2FA
any assistance would be appreciated, thank you <3
1 Like
an_admin
(anadmin)
January 22, 2021, 12:06am
3
updated to 2.7.0.beta2, issue persists
Falco
(Falco)
January 22, 2021, 12:19am
4
Internal server errors usually means something gets logged in the /logs
URL. Can you check that please?
2 Likes
an_admin
(anadmin)
January 24, 2021, 8:20pm
6
Figured it out! With thanks to this Error "code length overflow" ""solved""? · Issue #52 · davidshimjs/qrcodejs · GitHub
I finally realized it always happened when the encoded string contained non-US ASCII characters (p.e. á, ñ, í…)
This issue was that my title (the one set at site.com/admin/site_settings/category/required ) did indeed contain non-ASCII characters. I guess it was pulling that into the QR code when generating and it choked.
The clue was in site.com/logs and after selecting the most recent log entry, under the info
tab, there was a line that read:
RQRCodeCore::QRCodeRunTimeError (code length overflow. (1787 digits > any version capacity))
1 Like
an_admin
(anadmin)
January 24, 2021, 8:23pm
7
I’ve deleted my posts containing system information but one also contained my thanks to you for pointing me in the right direction. Much obliged
1 Like
Falco
(Falco)
January 25, 2021, 12:44am
8
Just out of curiosity, how long was the site title?
1787 digits are a lot!
an_admin
(anadmin)
January 25, 2021, 1:22am
9
I was using a font trick:
$̵̟̞͎̪͖̞̱̇̋͘ṁ̴̤̞̍́̈́y̵̨̡̟͕̣̠̜̳̳͎̋̃̑̎͘_̴̡̺̉̿͂̍̇f̶͕͋̓͘ơ̸̞̠̰̝̲̐͌̔̒ŗ̸̢̱̘͓̦̟̋̂̄̽́̿̿͌̚ù̵̜̪̲̹̺͈͍͎̮̍́̋̀̄̿̽̚͠m̷̨̖̯̮͎̯̦̗͒͛̇̄̂_̵͇̃̓̊͗̆͑͛͋ņ̸̼͕̫̪̲͙͈̅̽̑̌̑͠ą̸̞͇̦̙̥͚̀m̸̢̛̺͓̲̲̙͉̉͐̽͂͆́̕ê̴̥̣̩̥̇͑͌͒̌͐̕͝
Definitely an edge case, and I’m impressed that the QR library was the only thing it broke.
Falco
(Falco)
January 25, 2021, 3:32am
10
Okay, so that is a like a 360 bytes long title. Makes sense it could not fit.
system
(system)
Closed
February 24, 2021, 3:33am
11
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