Invites are not working

bug
,
1

Hello,

We recently have encountered a problem with inviting new members to our Discourse.

When adding new members by email, when selecting “Save & Send Email” it doesn’t appear to do anything.

Any suggestions?

Thanks,

Jacob

1 Like
2

Hi Jacob,

I have just tested the ‘save and send email’ button and it seems to be working fine.
Expected behaviour:

  • Popup window closes
  • Recipient receives the email

Does it get stuck after you click on “Save & Send Email” button?

1 Like
3

Hi Zach,

Thank you for your response.

Yes, it is getting stuck on the “Save & Send Email” button. After I click it, nothing happens. The popup window doesn’t even close. I’ve tried different browsers, thinking it could be a funny thing Chrome was doing, but it’s the same for the other browsers as well.

4

Are you sure, that the e-mail is not already used?

1 Like
5

Hello, Moin.

Thank you for your response.

I’m 100% positive the email address is not already used. We’ve tried several different email addresses for troubeshooting. All with the same results.

6

Hi Jacob,

Can you see any Javascript errors or warnings in your console.

7

Hi Zach,

I am not seeing and errors or warnings…

8

Is outgoing email properly configured on you forum? Does admin test email work?