Is it possible to disable private messaging for a specific user without relying on trust levels? Let me explain why I’d want to do that: I run paid membership website where I teach some classes and help people out. The thing is, if I allow non-staff members to message me, they abuse that. They ke…

I suggest using Discourse’s groups feature to create some good semblance of fine-grain control. Anyone who has paid for classes or for single classes may be placed into specific corresponding groups created for them. And through these groups, you may then create also-corresponding categories only …

Not being picky here to be a pain. Perhaps a minor edit along the lines of “the staff can always send messages to any member no matter what” may clear some confusion. Some (not a lot, obviously–hence why I admit this may be seen as a shallow suggestion to already in-practice-and-obviously-99ish%-g…

Hi, Why not write some “rules” for your website and “Pin it” at the top of the forum? In it, explain your “conditions” and rules about PMs (like Tarak’ha suggested). Then, don’t feel guilty about it when you don’t respond. :smiley:

Sorry, I think I wasn’t clear on my explanation of what I wanted. I’ve edited my topic to include the following: EDIT: I think I wasn’t clear when I was explaining what I wanted: I want to not let people message me while still keeping the PM feature working for everyone. So basically they ca…

I do that. But it’s a tough one… Because even with multiple tries to make them read the bloody rules, still a lot don’t even bother (I know… frustrating). Then they still PM me expecting an answer. And since they are paid customers it looks bad if I don’t or if they haven’t read the rules saying tha…

[image] brunoedigital: Well, actually, I’m happy with disabling PM entirely for my account as an admin You may also consider idea I have put into practice with a previous (almost ten year old; now closed) community I ran– [image] Ability for admin to completely hide a…

Thanks man. Good suggestions. About your second point: totally agreed on that! I do let it go the “nice” guy approach most of the time :sweat_smile: Usually it’s my way or the highway. That being said, if we can avoid unecessary conflict — specially with paid customers — then that would be ideal. …

I’m not sure I’m completely understanding. Is this close? Member to member messages are OK Member to Admin messages are sometimes OK If this is correct: I think it is important that members be able to message a designated Contact. I imagine in the vast majority of cases the Contact is the Admi…

Hum let me try again with rules, so maybe it’s clearer: Ideal Scenario: PM between members » ok! PM started by me (admin) to anyone » ok! PM from a member to me (admin) » forbidden! But if that’s tricky to do I’m totally fine with: PM between members » ok! PM started by me (admin) to anyone » …

Is it possible to disable private messaging for a specific user?

Support

codinghorror (Jeff Atwood) June 24, 2016, 10:39am 3

This is already possible. Disabling PMs only disables it for normal users. PMs cannot be disabled for staff. Pretty sure the description for the setting says this as well:

Topic		Replies	Views
Allow sending Private Messages to Staff Feature	16	3121	July 27, 2020
Add Option to Disable User-User Chat Feature chat	28	3977	December 13, 2022
How to PM staff when PM is disabled Support	11	1773	January 10, 2020
Do not show topics and PMs to admins unless they are participants Feature feedback	10	393	February 6, 2025
Allow users to disable new PMs Announcements new-feature , personal-messages	7	1840	March 7, 2023

Is it possible to disable private messaging for a specific user?

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