Problema nel fondere account utente, interfaccia web e console Rake

cmahns · 2 Febbraio 2024, 5:12pm

Sto riscontrando un problema con la fusione di un account utente molto attivo in un nuovo utente. L’utente non ha più accesso all’account utente e all’email precedenti e, poiché la mia istanza è su Auth0 SSO (a cui non ho accesso), devo unire gli utenti.

Questo si blocca in esecuzione nel browser e sembra che non riesca a far partire la fusione nemmeno tramite la console dell’applicazione.

Log errori, dall'esecuzione di rake users:merge

# rake users:merge['redacted-source-user','redacted-target-user'] --trace
Plugin name is 'discourse-user-notes', but plugin directory is named 'discourse-staff-notes'
** Invoke users:merge (first_time)
** Invoke environment (first_time)
** Execute environment
** Execute users:merge
rake aborted!
ArgumentError: topic
/var/www/discourse/app/services/post_owner_changer.rb:12:in `block in initialize'
/var/www/discourse/app/services/post_owner_changer.rb:11:in `each'
/var/www/discourse/app/services/post_owner_changer.rb:11:in `initialize'
/var/www/discourse/app/services/user_merger.rb:83:in `new'
/var/www/discourse/app/services/user_merger.rb:83:in `change_post_owner'
/var/www/discourse/app/services/user_merger.rb:71:in `block in move_posts'
/var/www/discourse/app/services/user_merger.rb:69:in `each'
/var/www/discourse/app/services/user_merger.rb:69:in `move_posts'
/var/www/discourse/app/services/user_merger.rb:14:in `merge!'
/var/www/discourse/lib/tasks/users.rake:57:in `block in <main>'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/task.rb:279:in `block in execute'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/task.rb:279:in `each'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/task.rb:279:in `execute'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/task.rb:219:in `block in invoke_with_call_chain'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/task.rb:199:in `synchronize'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/task.rb:199:in `invoke_with_call_chain'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/task.rb:188:in `invoke'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/application.rb:160:in `invoke_task'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/application.rb:116:in `block (2 levels) in top_level'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/application.rb:116:in `each'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/application.rb:116:in `block in top_level'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/application.rb:125:in `run_with_threads'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/application.rb:110:in `top_level'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/application.rb:83:in `block in run'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/application.rb:186:in `standard_exception_handling'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.0.6/lib/rake/application.rb:80:in `run'
bin/rake:13:in `<top (required)>'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/cli/exec.rb:58:in `load'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/cli/exec.rb:58:in `kernel_load'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/cli/exec.rb:23:in `run'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/cli.rb:492:in `exec'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/vendor/thor/lib/thor/command.rb:27:in `run'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/vendor/thor/lib/thor/invocation.rb:127:in `invoke_command'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/vendor/thor/lib/thor.rb:392:in `dispatch'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/cli.rb:34:in `dispatch'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/vendor/thor/lib/thor/base.rb:485:in `start'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/cli.rb:28:in `start'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/exe/bundle:45:in `block in <top (required)>'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/lib/bundler/friendly_errors.rb:117:in `with_friendly_errors'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.4.13/exe/bundle:33:in `<top (required)>'
/usr/local/bin/bundle:25:in `load'
/usr/local/bin/bundle:25:in `<main>'
Tasks: TOP => users:merge

cmahns · 13 Marzo 2024, 5:13pm

Mi dispiace per aver riesumato questo thread, ma sto ancora riscontrando lo stesso problema. Ora ricevo un nuovo errore di argomento dopo il messaggio rake aborted!

Includo i due nomi utente in questo prossimo log di errore solo per vedere se in qualche modo il nome dell’utente è il problema.

Log di errore, dall'esecuzione di rake users:merge

# rake users:merge['n_stylo','nat1'] --trace
Il nome del plugin è 'discourse-user-notes', ma la directory del plugin si chiama 'discourse-staff-notes'
** Invoke users:merge (first_time)
** Invoke environment (first_time)
** Execute environment
** Execute users:merge
rake aborted!
ArgumentError: topic (ArgumentError)

      raise ArgumentError.new(arg) if self.instance_variable_get("@#{arg}").blank?
            ^^^^^^^^^^^^^^^^^^^^^^
/var/www/discourse/app/services/post_owner_changer.rb:12:in `block in initialize'
/var/www/discourse/app/services/post_owner_changer.rb:11:in `each'
/var/www/discourse/app/services/post_owner_changer.rb:11:in `initialize'
/var/www/discourse/app/services/user_merger.rb:83:in `new'
/var/www/discourse/app/services/user_merger.rb:83:in `change_post_owner'
/var/www/discourse/app/services/user_merger.rb:71:in `block in move_posts'
/var/www/discourse/app/services/user_merger.rb:69:in `each'
/var/www/discourse/app/services/user_merger.rb:69:in `move_posts'
/var/www/discourse/app/services/user_merger.rb:14:in `merge!'
/var/www/discourse/lib/tasks/users.rake:57:in `block in <main>'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.1.0/lib/rake/task.rb:279:in `block in execute'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.1.0/lib/rake/task.rb:279:in `each'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.1.0/lib/rake/task.rb:279:in `execute'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.1.0/lib/rake/task.rb:219:in `block in invoke_with_call_chain'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.1.0/lib/rake/task.rb:199:in `synchronize'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.1.0/lib/rake/task.rb:199:in `invoke_with_call_chain'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.1.0/lib/rake/task.rb:188:in `invoke'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.1.0/lib/rake/application.rb:182:in `invoke_task'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.1.0/lib/rake/application.rb:138:in `block (2 levels) in top_level'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.1.0/lib/rake/application.rb:138:in `each'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.1.0/lib/rake/application.rb:138:in `block in top_level'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.1.0/lib/rake/application.rb:147:in `run_with_threads'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.1.0/lib/rake/application.rb:132:in `top_level'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.1.0/lib/rake/application.rb:83:in `block in run'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.1.0/lib/rake/application.rb:208:in `standard_exception_handling'
/var/www/discourse/vendor/bundle/ruby/3.2.0/gems/rake-13.1.0/lib/rake/application.rb:80:in `run'
bin/rake:13:in `<top (required)>'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.5.3/lib/bundler/cli/exec.rb:58:in `load'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.5.3/lib/bundler/cli/exec.rb:58:in `kernel_load'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.5.3/lib/bundler/cli/exec.rb:23:in `run'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.5.3/lib/bundler/cli.rb:451:in `exec'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.5.3/lib/bundler/vendor/thor/lib/thor/command.rb:28:in `run'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.5.3/lib/bundler/vendor/thor/lib/thor/invocation.rb:127:in `invoke_command'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.5.3/lib/bundler/vendor/thor/lib/thor.rb:527:in `dispatch'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.5.3/lib/bundler/cli.rb:34:in `dispatch'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.5.3/lib/bundler/vendor/thor/lib/thor/base.rb:584:in `start'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.5.3/lib/bundler/cli.rb:28:in `start'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.5.3/lib/bundler/vendor/thor/lib/thor/base.rb:584:in `start'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.5.3/lib/bundler/cli.rb:28:in `start'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.5.3/exe/bundle:28:in `block in <top (required)>'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.5.3/lib/bundler/friendly_errors.rb:117:in `with_friendly_errors'
/usr/local/lib/ruby/gems/3.2.0/gems/bundler-2.5.3/exe/bundle:20:in `<top (required)>'
/usr/local/bin/bundle:25:in `load'
/usr/local/bin/bundle:25:in `<main>'
Tasks: TOP => users:merge

JammyDodger · 4 Giugno 2024, 10:59am

Alla fine sei riuscito a risolvere la questione?

cmahns · 1 Ottobre 2024, 8:38pm

Non l’ho fatto! L’errore è ancora in corso per questi due utenti

cmahns · 2 Aprile 2025, 4:53pm

Mi dispiace disturbare di nuovo, ma sta succedendo a un altro utente sulla mia istanza. Log degli errori qui sotto:

Log degli errori durante l'esecuzione di rake users:merge

root@forum-app:/var/www/discourse# rake users:merge[‘NikS’,‘NikS1’] --trace
Plugin name is ‘discourse-user-notes’, but plugin directory is named ‘discourse-staff-notes’
** Invoke users:merge (first_time)
** Invoke environment (first_time)
** Execute environment
** Execute users:merge
rake aborted!
ArgumentError: topic (ArgumentError)

  raise ArgumentError.new(arg) if self.instance_variable_get("@#{arg}").blank?
        ^^^^^^^^^^^^^^^^^^^^^^

/var/www/discourse/app/services/post_owner_changer.rb:12:in block in initialize' /var/www/discourse/app/services/post_owner_changer.rb:11:in each’
/var/www/discourse/app/services/post_owner_changer.rb:11:in initialize' /var/www/discourse/app/services/user_merger.rb:84:in new’
/var/www/discourse/app/services/user_merger.rb:84:in change_post_owner' /var/www/discourse/app/services/user_merger.rb:72:in block in move_posts’
/var/www/discourse/app/services/user_merger.rb:70:in each' /var/www/discourse/app/services/user_merger.rb:70:in move_posts’
/var/www/discourse/app/services/user_merger.rb:14:in merge!' /var/www/discourse/lib/tasks/users.rake:57:in block in ’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rake-13.2.1/lib/rake/task.rb:279:in block in execute' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rake-13.2.1/lib/rake/task.rb:279:in each’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rake-13.2.1/lib/rake/task.rb:279:in execute' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rake-13.2.1/lib/rake/task.rb:219:in block in invoke_with_call_chain’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rake-13.2.1/lib/rake/task.rb:199:in synchronize' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rake-13.2.1/lib/rake/task.rb:199:in invoke_with_call_chain’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rake-13.2.1/lib/rake/task.rb:188:in invoke' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rake-13.2.1/lib/rake/application.rb:188:in invoke_task’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rake-13.2.1/lib/rake/application.rb:138:in block (2 levels) in top_level' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rake-13.2.1/lib/rake/application.rb:138:in each’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rake-13.2.1/lib/rake/application.rb:138:in block in top_level' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rake-13.2.1/lib/rake/application.rb:147:in run_with_threads’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rake-13.2.1/lib/rake/application.rb:132:in top_level' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rake-13.2.1/lib/rake/application.rb:83:in block in run’
/var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rake-13.2.1/lib/rake/application.rb:214:in standard_exception_handling' /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rake-13.2.1/lib/rake/application.rb:80:in run’
bin/rake:13:in <top (required)>' /usr/local/lib/ruby/gems/3.3.0/gems/bundler-2.5.18/lib/bundler/cli/exec.rb:58:in load’
/usr/local/lib/ruby/gems/3.3.0/gems/bundler-2.5.18/lib/bundler/cli/exec.rb:58:in kernel_load' /usr/local/lib/ruby/gems/3.3.0/gems/bundler-2.5.18/lib/bundler/cli/exec.rb:23:in run’
/usr/local/lib/ruby/gems/3.3.0/gems/bundler-2.5.18/lib/bundler/cli.rb:455:in exec' /usr/local/lib/ruby/gems/3.3.0/gems/bundler-2.5.18/lib/bundler/vendor/thor/lib/thor/command.rb:28:in run’
/usr/local/lib/ruby/gems/3.3.0/gems/bundler-2.5.18/lib/bundler/vendor/thor/lib/thor/invocation.rb:127:in invoke_command' /usr/local/lib/ruby/gems/3.3.0/gems/bundler-2.5.18/lib/bundler/vendor/thor/lib/thor.rb:527:in dispatch’
/usr/local/lib/ruby/gems/3.3.0/gems/bundler-2.5.18/lib/bundler/cli.rb:35:in dispatch' /usr/local/lib/ruby/gems/3.3.0/gems/bundler-2.5.18/lib/bundler/vendor/thor/lib/thor/base.rb:584:in start’
/usr/local/lib/ruby/gems/3.3.0/gems/bundler-2.5.18/lib/bundler/cli.rb:29:in start' /usr/local/lib/ruby/gems/3.3.0/gems/bundler-2.5.18/exe/bundle:28:in block in <top (required)>’
/usr/local/lib/ruby/gems/3.3.0/gems/bundler-2.5.18/lib/bundler/friendly_errors.rb:117:in with_friendly_errors' /usr/local/lib/ruby/gems/3.3.0/gems/bundler-2.5.18/exe/bundle:20:in <top (required)>’
/usr/local/bin/bundle:25:in load' /usr/local/bin/bundle:25:in ’
Tasks: TOP => users:merge

Non sono sicuro se ci sia qualcos’altro che devo fare per utenti come questo, l’utente di origine è un account di 7 anni con 834 post effettuati, l’utente di destinazione ha 162 post.

JammyDodger · 12 Maggio 2025, 7:50pm

Mi scuso per il ritardo nella risposta. Questo potrebbe essere un tentativo a vuoto, ma l’avviso delle note utente in cima a ciascuno di questi errori ha un significato?

Penso di aver visto un problema precedente in cui il plugin delle note utente non gradiva non avere il suo nome aggiornato. Potresti modificarlo nel tuo app.yml, ricostruire e vedere se questo aiuta?

Ecco quello a cui stavo pensando:

RGJ · 12 Maggio 2025, 9:28pm

Quello era un problema lato client.
Non ho mai visto quell’avviso lato server indicare un problema effettivo. È solo qualcosa che appare ogni comando rake o rails c.

JammyDodger · 12 Maggio 2025, 9:35pm

L’ho pensato anch’io, ma ho pensato che valesse la pena tentare per sicurezza. Le note utente + la fusione sembravano un’unione infelice se ci fossero stati conflitti per qualche motivo.

RGJ · 13 Maggio 2025, 6:01am

Sì, assolutamente. Potrebbe valere la pena eseguire il rake task con LOAD_PLUGINS=0

JammyDodger · 13 Maggio 2025, 7:06am

Dovresti prestare attenzione ad altri plugin per i quali l’utente potrebbe avere dati? Ad esempio, Solved, ~~topic voting~~ ^[1], polls, ecc.

Topic Votes don't transfer when merging accounts Bug

Hello, I searched for a topic but couldn’t find one addressing the same issue I’m facing. When I merge an old account that has voted on many topics into a new account: The votes aren’t transferred. The vote count on threads remains unchanged, even though the merged old account no longer exists (since the old account is deleted after merging). Is there perhaps an option somewhere to address this, or do I need to fork the plugin to attempt a fix? I’m uncertain about the best way to resolve th…

↩︎

JammyDodger · 14 Maggio 2025, 2:53pm

Questo potrebbe essere anche un buon percorso da esplorare:

per1234:

Ho finalmente determinato che il blocco era causato dall’account utente “da” che aveva post “orfani”. Per “orfani” intendo che c’era una voce nel database per il post, ma nessuna voce per l’argomento associato a quel post.

Puoi verificare la presenza di “post orfani” nell’account di un dato utente eseguendo questa query Data Explorer:
-- [params]
-- integer :user_id

SELECT
  posts.id,
  posts.topic_id
FROM
  posts
WHERE
  posts.user_id = :user_id
  AND posts.topic_id NOT IN (
    SELECT
      topics.id
    FROM
      topics
  )
Dopo che i post orfani sono stati rimossi dal database (grazie all’assistenza del team di Discourse poiché utilizziamo un piano di hosting), sono stato in grado di completare con successo l’operazione di unione degli account.

Argomento		Risposte	Visualizzazioni
Rake task for merging users Announcements new-feature , merge-user	62	13585	Maggio 12, 2025
Merge users not possible from UI or CLI Support merge-user	2	444	Maggio 14, 2025
Rake users:merge on former admin account throws error Support merge-user	15	886	Marzo 14, 2019
User merge failed, corrupted database entries due to third party plugin Support merge-user	32	2506	Novembre 5, 2020
Users:merge returning an error on `can_delete_user` Bug merge-user	0	289	Marzo 14, 2023

Problema nel fondere account utente, interfaccia web e console Rake

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