There have been a lot of updates recently. One busted the subject line (no longer includes the category) and now no mail goes out at all. Users are very unhappy. I don’t know how to start debugging this issue. Where can I error logs and I recall there is some page about sidekiq queues and so on, but I cant find it. Any help would be most appreciated.
Yeah, I’ve noticed that email notifications don’t seem to be firing at the moment after an update yesterday, although digest/summaries still are. Are we alone in this?
1 Like
The cause of this may be sidekiq failing to process scheduled jobs when it should.
We identified the same problem earlier today on our CD sites. Make sure you are at least the commit:
(I think this is the commit, not 100% sure)
To see if the problem is the same, check scheduled jobs in /sidekiq and see if there’s any in the past.
1 Like
Yup, we were caught up in that. An update has sorted it.