Multisite upgrading seems stuck with black box empty

Support
1

I’ve recently installed multisite on a 2GB RAM DO droplet with 6 sites. I think I should probably use a higher RAM option and yet since all forums will be really small for the start, was hoping I could start cheap.

Regardless, when I go to upgrade from the admin page of any of the forums, including the main/default forum, when I click on the blue upgrade button, the button turns to gray and says “Upgrading…” but then I don’t see anything appear in the black terminal box below, as I would normally see on my single-site installations.

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It has been at least 10-15 minutes now and I still don’t see anything and am unsure if it’s making any progress.

  • Any idea why this might be happening?
  • Am I able to upgrade from any of the forums’ UIs?
  • If not, do I have to upgrade the multisite from the command line?

Edit: I reset the upgrade, waited a bit, refreshed the page, and tried to upgrade the Discourse Assign plugin and then info showed in the box that I didn’t have enough unicorn workers, I think from the previous upgrade. I clicked upgrade for that plugin and it worked, so I’m assuming the problem was that I just don’t have enough RAM, as per this How to avoid upstream timeouts? - #2 by mpalmer

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You’ve said at least twice that you don’t have enough ram. I think you’re right. Have you considered increasing the amount I ram?

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Ah, I know I’ve thought about not having enough RAM, but I’m pretty sure this was the first time that I posted about it—but maybe not.

After I found the problem here was the lack of memory, I thought about deleting the topic but thought maybe it’d be helpful to leave it up for people in case they encounter a similar bug.

While I had read about different RAM recommendations, ranging from:

and

I had not read much about the ramifications of not having enough RAM. I was seeing that the sites are slower but with this I saw that rebuilds/upgrades can fail because of not enough memory.

I was going to be OK with slower sites for now to save the $10/month, but failing upgrades annoy me enough, so I’ll bump up the memory.

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If you leave the disk the same size you can scale it back down later (if ram isn’t the issue somehow).

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Yeah that’s what I was planning to do. I noticed just upgrading the ram/CPU will give me the same price as upgrading with the larger disk as well, but would prefer the reversible ram/CPU option for now and if I find that it works or a higher level that works, then I may upgrade with the added disk space (if possible at the same price) or start a new droplet and recreate them there.

@pfaffman, I’m really grateful for your help, your words, and so much that you’ve done on Meta to make it easier for someone like me to install and manage—thank you.

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