Need digests to Everyone, regardless of whether they logged in or not

(Yunus Tierney) #1

My client has discourse running and wants to help drive engagement.

The digests only seem to go to people who have not logged in, and my client wants it to go to everyone, irregardless if they have logged in or not.

Can this be done, and if so, how please?

Aside: Is there an app (Android, Apple) for discourse?

(Joshua Rosenfeld) #2

Can’t help with the primary question, but there is an app that provides push notifications for Discourse sites. However, at the moment it only works for sites hosted by Discourse (see this post.)

(Mittineague) #3

I’m confused by this

Seems to me that if a member is logging in, then they are engaging.

Anyway, there is Admin-> Settings -> User Preferences

default email always [default: not checked]
Send an email notification even when the user is active by default.

But AFAIK that is not the same as the Profile Setting

Activity Summary
When I don’t visit here, send me an email summary of popular topics and replies

IMHO the nicest way would be to ask members to uncheck that option.
The potentially more aggravating way would be to use the CLI to check it for members without their explicit agreement.

*Warning. by some definitions getting unsolicited emails is considered to be SPAM
Getting the forum onto a blacklist is most likely something you want to not happen.

(Joshua Rosenfeld) #4

@Mittineague, I could be wrong, but I don’t believe digests are affected by that setting. Won’t digests only be sent if the user is not seen for x (default 7) days, regardless of admin side or user profile setting?

(Mittineague) #5

Hmmm, good question.

It’s been a while since I took a look at the code involved.

So there is a good chance I’m confusing how Notification emails vs. Digest emails now work.

(Tobias Eigen) #6

This comes up from time to time, so below is the reply from the team unless things have changed in codinghorrorland. I still think it would be a valuable user setting and would enable it myself if it were available - people like to catch up on what they are missing via digests even when they have been logging in.

In our community we solved this with a monthly member newsletter, which we call “discussion highlights”. It’s basically a copy-paste job from the digest preview admin page right now, but we are considering upgrading it into a fully fledged structured member newsletter covering more than just discourse discussions.

"Daily Updates" Mailing List Mode occasionally not sending
(Yunus Tierney) #7

Thanks everyone. Super helpful and clear.

(Yunus Tierney) #8

Hi Tobias - are you willing to give me step by step on how to do that? I went to admin > Emails > Preview Digest and I am not sure how to get that to provide a preview, let alone send it out to everyone.

(Tobias Eigen) #9

Hi Yunus,

Go to that page, choose the last seen date (e.g. the day of the last monthly mailing) and the username of a regular user who does not have access to private content. Then you will see the summary email containing all the new content you want to share.

How you get it from here and out via email is up to your preference. What I do is, using chrome, select the text I want, then right click on it, then select INSPECT. From the inspector pane I then copy the HTML of the text I want into the clipboard and then paste it into the source HTML part of a mailchimp content block. From there I make some minor tweaks, add an intro “ask”, and schedule the mailing! :rocket:

(note: mailchimp is a bit fussy about formatting so be sure to avoid editing your discourse HTML in the wysiwyg.)