New bot accounts

support
,
21

Reposted from an OpenAI topic in the Lounge category.

Just now was trying some new ideas to see how the Discourse AI bot would respond. This one is worth sharing.

Persona

Forum Helper

Prompt

Can you create template questions for recurring problems? If so can you demonstrate a few problems and the template of questions to ask?

Completion

Absolutely, creating template questions for recurring problems can be a very effective way to streamline the troubleshooting process. Here are a few examples:

Problem: API Call Failure

  1. Can you provide the exact error message you received?
  2. What API endpoint are you trying to call?
  3. Can you share the code snippet causing the issue (ensure to exclude any sensitive information like API keys)?
  4. What programming language and library are you using?
  5. Have you checked the API documentation for the endpoint you’re using?

Problem: Trouble with Fine-Tuning Models

  1. What model are you trying to fine-tune (GPT-4, Codex, etc.)?
  2. Can you describe the dataset you’re using for fine-tuning?
  3. What specific issues or errors are you encountering during the fine-tuning process?
  4. What steps have you already taken to try to resolve the issue?
  5. Can you share the code you’re using for fine-tuning (excluding any sensitive data)?

Problem: Rate Limit Errors

  1. What is the exact error message you’re getting?
  2. How many requests are you making per minute?
  3. Are you using the free tier or a paid plan?
  4. Have you recently increased the frequency of your API calls?
  5. What endpoint are you hitting when you receive this error?

These templates can be customized and expanded based on the specific recurring problems users face in the OpenAI Developer Forum.

Here is the same example done on the Discourse Meta forum.

Bot

GPT4

Persona

Forum Helper

Prompt

Can you create template questions for recurring problems? If so can you demonstrate a few problems and the template of questions to ask?

Completion

Sure, I can definitely help with that. Template questions can be an effective way to diagnose recurring problems. Here are a few examples:

Problem: User is unable to login

Template Questions:

  1. Can you confirm the username you are using to login?
  2. Are you receiving any specific error messages when you try to login?
  3. Have you tried resetting your password?
  4. Can you provide the steps you’ve taken so far in trying to login?
  5. Are you able to login on a different device or browser?

Problem: User is having trouble posting a new topic

Template Questions:

  1. Can you describe the issue you’re experiencing when trying to post a new topic?
  2. Are you receiving any error messages when you try to post?
  3. Can you provide the steps you’ve taken so far in trying to post a new topic?
  4. Have you tried posting a new topic in a different category?
  5. Are you able to post a new topic using a different device or browser?

Problem: User is unable to upload an image

Template Questions:

  1. What is the format of the image you’re trying to upload (e.g., .jpg, .png)?
  2. What is the size of the image file?
  3. Are you receiving any error messages when you try to upload the image?
  4. Can you provide the steps you’ve taken so far in trying to upload the image?
  5. Have you tried uploading a different image to see if the problem persists?

These are just examples, and the specific questions may vary depending on the nature of the problem and the platform being used. The goal is to gather as much relevant information as possible to help diagnose and resolve the issue.

22

I’m not sure if this has a lot to do with the original support question? It’s great you’re enthusiastic about the AI Bot, but not every topic that mentions it will be suitable for a full run down of its features. :pray:

Just to round this topic out, the change has now been merged and rolled out on our hosting. :partying_face: The AI Bot users will now only be created if the module is enabled. :+1: (and will have been deleted from sites that haven’t enabled it yet)

1 Like