It seems I can’t upload profile banners on my instance anymore… Here’s what I have at /preferences/profile [image] This parameter is checked: [image] I’ve checked in safe mode and I still have the problem. :confused: Any thoughts?

This is not reproducing on meta… lib/guardian/user_guardian.rb 99cdb5a5a def can_upload_profile_header?(user) (is_me?(user) && user.has_trust_level?(SiteSetting.min_trust_level_to_allow_profile_background.to_i)) || is_staff? end …

I’m a staff user and it doesn’t show. Also, I’ve tried safe mode with no plugins :confused:

Safe mode does not disable server side changes. I recommend removing 3rd party plugins and trying again. Meta is running tests-passed and I am not seeing the issue here.

I’ve just signed up to the forum in your profile (if this is the instance in question) and I can upload a profile header and usercard background: [Screenshot 2022-11-15 at 07.29.57] I’m using Safari/iPhone if that makes a difference?

[תמונה] Sam Saffron: Safe mode does not disable server side changes. I recommend removing 3rd party plugins and trying again. Meta is running tests-passed and I am not seeing the issue here. Good to know! Will def try that. [תמונה] John Sweeney: Could I ask which theme your site is using…

Huh. That’s interesting. If you don’t mind me asking, do the options show for you here on Meta? Reason I ask is, while it’s not impossible it’s a Discourse plugin issue, if it was, I would expect it to affect everyone. Checking your preferences here on Meta would clarify whether it’s a web browser…

[תמונה] Olivier Lambert: I can’t see them when I’m logged in as an admin! Admins can also have trust levels and this can sometimes in rare cases muck stuff up. Did you set yours to Trust level 4?

אין כותרת פרופיל או רקע לכרטיס משתמש ב-/preference/profile?

תמיכה

khenmu (John Sweeney) 15 בנובמבר,‏ 2022,‏ 5:14am 5

Could I ask which theme your site is using?

I’ve seen some do… strange things. (Even the team’s.)

נושא		תגובות	צפיות
User profile background setting Support	3	1132	1 במרץ,‏ 2018
How to disable Profile Header and User Card Background Support	2	735	20 באוגוסט,‏ 2020
Profile/User card background based on trust level Feature	1	811	23 בינואר,‏ 2018
User Profile Background only available for TL 1 and greater Feature completed	16	2716	25 ביולי,‏ 2025
Error uploading file to user banner Site feedback	1	415	1 בספטמבר,‏ 2023

אין כותרת פרופיל או רקע לכרטיס משתמש ב-/preference/profile?

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