At our company, we use whispers extensively to communicate internally about topics.
Almost every role in our organization (Sales, Services, Developers, PMs, Community Management, UX, Docs) plays a role in our user Community. To us, this means that each employee should be able to see whispers.
In Discourse, you have to be a member of the staff group to see whispers. For us, that means granting moderator access to 300+ people. These are users who would otherwise do just fine with TL4.
TLDR: All of our employees need to see whispers, very few need to be moderators.
We would really find it useful if
There was a setting that would allow TL4 users to see whispers, or…
If it was possible to list the groups who should be able to see whispers, instead of only allowing the staff group
Maybe a different tack would be to create a new level of staff membership instead?
Admin > Moderator > Team
They could still qualify as ‘staff’ but not show up on the ‘about’ page
I’ve had other occasions where it would be handy to have the ability to tag other employees in conversations even if they are not following most activity in the community, (e.g. raise to the product team for relevant feedback) but did not want to make them moderators for the other privileges
Thanks for the suggestion, it is indeed something many people wished for. There is a bit of a repeat pattern here, using TL as a gate or Staff as a gate tends to be so much less flexible than allowing for group based permission.