Not getting confirmation mail due to .tk domain name

Support
21

Nope

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22

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23

Can you do this:

cd /var/discourse
nano containers/app.yml

then scroll down to the area which contains

  ## TODO: The SMTP mail server used to validate new accounts and send notifications
  DISCOURSE_SMTP_ADDRESS: smtp.mailgun.org
  DISCOURSE_SMTP_PORT: 587
  DISCOURSE_SMTP_USER_NAME: postmaster@xxxxx.tld
  DISCOURSE_SMTP_PASSWORD: "pa$$w0Rd"
  #DISCOURSE_SMTP_ENABLE_START_TLS: true           # (optional, default true)

and check if all the details are stored correctly?

24

How do I go to next page?

25

The above commands you have to execute in terminal not in browser. :slight_smile:

26

I executed them in the putty terminal and now it says a lot stuff and when I scroll down it stops,

27

You have to use keyboard’s arrow keys to scroll up & down.

28

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29

That’s weird!
Your setting look correct and still there is nothing logged in elasticemail.
has the email landed into your spam folder just by chance?

ps: your discourse emails go into the “updates” tab of gmail

30

No there is nothing in my inbox either (updates, ads and whole inbox)

31

Assuming that you have verified your domain at elasticemail already, maybe try following this guide to verify if everything is working as expected and your server provider is allowing you to use port 2525 for SMTP

https://meta.discourse.org/t/troubleshooting-email-on-a-new-discourse-install/16326/2

32

Ehm, verified domain?

33

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34

Yes, Exactly this. You need to add your domain here and create necessary records for it through your registrar. without that, it is really tricky to send emails.

1 Like
35

The domain like kentuckystate.tk? to get to the website is that what it means?

36

Just click on the add domain button above, enter the same domain as you configured in discourse for hostname. follow their steps unless all the checkmarks turn green and then try to resend the email.

37

it says domain not vaild

38

Then contact them. they may be able to help you with this.

Ps: .tk will always land you into trouble.

2 Likes
39

Discourse will use the domain name of the forum. Easiest to configure mail service for forum.example.com if that is the forum address.

1 Like
40

That wasn’t the case actually. He is using a free domain (which is very popular among spammers) and hence, emails aren’t going through.

1 Like