We don’t have many trolls in our community because we’re all trying to play nice together to build stuff to help people, but we do have people that make mistakes (the following were taken from 10 years of mailing list experiences because we’re new to Discourse):
- Posting personal information inadvertently or without understanding cultural notions of privacy.
- Someone that doesn’t understand how a system works and sends a personal/direct message to someone that wasn’t intended for public viewing.
- Account is hacked for spam purposes (far less likely for Discourse I’d assume).
- Someone blows up with personal attacks.
All of the above scenarios are real and pretty much the only scenarios in we’ve removed posts from our mail archives over 10 years. In all those scenarios, we want to help educate.