I have a customer support forum and had a person come on the forum and post a very legitimate question, the question was promptly answered and the post was buried as is natural. Eight days later this person came back and edited his post replacing the contents with a Vietnamese gambling site, but it wasn’t caught for a nearly 2 months. Since this wasn’t the last post, the thread didn’t get bumped and brought to anyone’s attention. Does anyone have ideas on how one might combat or keep on top of this type of behavior?
There is a specific plugin that would handle this situation:
I believe it works like this:
Modifications / new posts on the end bump the visibility of the topic in the topic list and once a moderator has read the post it would return to it’s original position and no longer be highlighted for moderators.
Regardless of me perhaps being incorrect about the movement in position at least it’s highlighted with an asterisk for moderators.
Official description:
Discourse Moderator Attention
This plugin was designed for heavily moderated sites, once installed we track which moderator read which post and when.
Any unmoderated topics (topics with at least 1 unmoderated post) will be displayed in the topic list with and asterisk for moderators only.
I took a peek at the code I wrote and it seems like it wouldn’t be an awful amount of work to add a new state of edited and have it go through Akismet. The time consuming part is testing it to make sure it all works as expected. I’m a bit busy right now but probably someone else on the team could handle that.
No, instead we did trust level based edit time limits. So people at TL0 and TL1 have far smaller allowed edit windows out of the box – 24 hours. TL2 users get 30 days…
It’s happened on at least 4 separate occasions with us. Serious, no. Semi-hard to catch, yes. We only ran across this by accident because edits don’t get bumped to the top of the activity lists. There may be other’s we haven’t found. I suppose setting TL0 to 24hrs isn’t a bad option. I haven’t seen it for quite a while so maybe that had solved our problems if that became a default a while back.