Private messages to a group, or other means to handle private support requests

In case anyone on this topic missed it. Messaging to groups via URL works now. High fives :raised_hand: Discourse team

Works great for letting users initiate support requests by sending a message for a group to handle. (That sound you just heard was ZenDesk losing some customers.)

The messages for group members will show up in each group member’s individual group inbox which are accessible via the group member’s user profile. Each user can set their Watching/Tracking status for that inbox. I think I have this right, correct me if I am wrong. Took me a while to sort it out. Time for :beer:

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