Hello, for our “support” forum users it’s annoying for them to have to navigate to the user seeking support’s profile to see if they filled out the questions that I (as admin) set up (to help with support) such as:
- Software version
- Computer type and version…etc.
These are important bits of information when supporting and answering questions.
See the question below that I made so users could update in their profile below:
Now this takes me to a suggestion, what if we would support that information in the profile preview area? (when someone clicks on the name) see below:
People would much rather know the answers to the profile questions such as: their operating system and version than what badges they may or may not have. If your interested, this is the related thread on our forum.