For communities where full names are required like ours, it would be very nice to have the ability to see real names in the chat box, recent private chat list, etc. rather than username.
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in admin - settings, you need to have enable_names and display_name_on_posts enabled (checked) and then make sure prioritize_username_in_ux is disabled (unchecked). note that this also puts their full name in posts and user card and profile. you can see this in the Meta chat which shows full names 
if you only want to show in Chat, i’m sure some CSS can hide the full names in other places.
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All of the above is already done (double checked to be sure), but chat still shows usernames and not full names:
I wonder if it has anything to do with the custom theme we have from Discourse.
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try safe mode. i have all the above settings to test on my site and it worked just like here on meta. 
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oh that’s weird. mine is showing both usernames and names in that window as well as the chat conversations i don’t see a user preference to override it either…
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Also odd, chat isn’t showing up as enabled (or able to be enabled) in safe mode.
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oh yea because it’s a plug in 
lol doh
anyways FWIW this is what my Meta chat modal looks like. my name and username show up in chats too. this looks like a job for the team
Can you show a screenshot when you hit that back arrow in the top-left? What does that window look like?
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Nowhere to be found!
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This feature has now been added:
Note that for users that don’t have a name on their profile, it will revert to the username for those individual users.
To get this working, it requires the same settings outlined here:
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Is it possible to hide the “@” in front of the usernames? Since enable_names is disabled I don’t need it to highlight that this is a username and at all other places the username also does not start with an @.
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