Reassure me that staged users don't get email summaries or mention notifications

faq-material

(Tobias Eigen) #1

I’ve been looking into staged users and want to be clear that staged users won’t be getting any extraneous or weird emails from discourse. Please reassure me! :pray:

Staged users (see screenshot below) appear to have email preferences set just like new users. This includes the Activity summary which by default would be delivered weekly and mentions and messages. Am I right in assuming that because staged users are staged and inactive that they won’t be getting emails?


(Jeff Atwood) #2

Staged users can only answer via email and claim a real account if they register an account using the same exact email, that is it. @zogstrip am I missing anything here?


(Tobias Eigen) #3

So they get emails when they are sent personal messages and that’s it?


(Steve Combs) #4

One more thing to watch/check:

Emails forwarded in stage the user for the original sender if you have that feature on.

If anyone replies to that post, an email is sent to the staged user (I think). The staged user btw may have no idea why they are getting the email.

It seems very agressive to allow a user to forward an email and create a staged user for someone who has no affiliation with the site.

I like staged users for direct inbound emails of unregistered users.

Would prefer to allow forwarded emails but have a setting to not require staged users for the sender of the original email. Simiple use case - forwarding emails I get from other email lists into Discourse.


(Tobias Eigen) #5

Thanks for the input, Steve - much appreciated. I think I am beginning to understand how it all fits together and I like it!

According to the admin settings, it is possible to limit by trust level who gets to reply to staged users.

Also, it is possible to set up the incoming mail to post to a category (I think) or to personal messages with a group. I prefer to do the latter, which limits the risk somewhat because I can work with my team on how to deal with these messages.

That said, I am still a bit sad that the emails staged users get doesn’t ‘look more like an email’ so these people we do reply to don’t mistake our messages for linkedin style spam, but still has some vestiges of discourse styling - but @codinghorror has indicated that changing this is more effort than it is worth.


(Régis Hanol) #6

Yeah, that’s pretty it. If they receive any other kind of email from Discourse, then it’s a :bug:


(Tobias Eigen) #7

cool beans - thanks! I’ll keep you posted on my experience with this as I roll it out.