we are using Discourse as KnowledgeBase. As articles evolve we frequently merge some tickets. But obviously links from other articles exists to both articles.
Is there a way to redirect from one article to another?
I mean, yes of course I can simply create the link as content of the old ticket linking to the new one but I am thinking of an autmated redirect (invisble for users)
got it so far. I am on the page you told me. But looks like I am too dumb to use it.
Again, I have an thread with the following URL: https://help.domain.com/t/old-thread-title/6418
It has outdated content on it and I want it to link to a newer thread with URL: https://help.domain.com/t/new-thread-title/11345
So I enterd in the admin’s permalink site on the left the first URl from above and entered the thread-ID of 11345 in the second field.
Trying to access the URL still shows old contend. Tried with a second browser where I am not logged in and did a “Reload” as well. Still old content.
Did I get it right now? I can not use this feature to redirect from “inside” Discourse? Well, this explains why it is not working.
In this case back to my original question:
I have a topic which is outdated. I need to replace. I have a new article which replaces the old one. There are several links in the forum to the old article. I want these (internal) links now to point to the new article.
Is this possible?
Note: Yes, I can edit the old thread and just place a link to the new one there… but that’s not really nice…
I’m hijacking the thread because I want to do the exact same thing. Also I’m sure knebb will not get angry as I follow up his original plan (in the same company)
So from my understanding the permalinks should do the redirection from
https://help.domain.com/t/old-thread-title/6418
to https://help.domain.com/t/new-thread-title/11345
but it does not. I want to transfer the browser call of the first URL to the second one. No internal links direct access to the article.
Like knebb I’m a little bit confused, that this simple redirection is not asked often and apparently not possible.
Found the solution. We need to delete the duplicate (in my example old-thread-title/6418) and use permalinks. Then admins will not realize the redirection as admins will also see deleted topics. For our normal users the redirection is working.