My users are getting the following when they try to signup:
“New registrations are not allowed from your IP address (maximum limit reached). Contact a staff member.”
I didn’t set a limit that I know of, so not sure why this is happening. We are all at the same three IP address because the forum is for a company intranet.
Either relax the limit in site settings or make sure there is at least one staff member from each IP.
What is that setting called though? I can’t find it.
Go to Settings and search for ‘registration’ - have a look for “max new accounts per registration ip”
It’s in the ‘spam’ menu item in Admin > Settings.
If I make it 0 will it be unlimited?
Not sure - make it six nines to be safe (don’t go too high or it might overflow)
We protect against overflows in settings because this has happened many times before.
I changed the option to 100 and I still have the issue. Does it take some time to be taken into account?
Ok sorry my IP was blocked. I authorized it and it’s now working.
谢谢，这个回复对我很有帮助 
你好，Jeff，
我放宽了设置并重启了实例，但仍然遇到这个错误：
“errors”:{“ip_address”:[“不允许从您的 IP 地址进行新注册。”]}
还有其他可以尝试的方法吗？或者有什么更好的调试方式？
谢谢，
Evan
您是否在服务器上使用了反向代理，或者使用了 Cloudflare？
我使用了 Cloudflare，遇到了这个问题。
将 Cloudflare 模板添加到您的 app.yml 文件中并重新构建。
抱歉，Cloudflare 模板是什么？
通过 SSH 登录到您的服务器，编辑 app.yml 文件，在 templates 块中添加以下内容：
- "templates/cloudflare.template.yml"
请确保其与该块中的其他模板对齐。YML 文件对缩进错误非常敏感。- 前面需要有两个空格。
然后保存并重新构建。
谢谢！我们的网站由 Cloudflare 提供支持——我尝试将 templates/cloudflare.template.yml 添加到我们的 app.yml 中，但仍然遇到相同的错误消息。cloudflare 模板是否与 web.ratelimited 模板互斥？
现在修复了吗？
不跟我一起
