Reopen an auto-closed topic with many outstanding community flags?


(Bart) #1

A topic on our forum was closed after several people flagged several topics. We handled these and I went in to re-open the topic (wrench icon->open topic), only to have see it being re-locked by the system within minutes. Is there a way to have a moderator bypass the 4-hour lock?


(Jeff Atwood) #2

You have to handle the flags first.


(Bart) #3

Ah they actually all have to be cleared first? That’s good to know, we’ll get that done.

UX suggestion: disable the ‘open topic’ option until that’s done or perhaps display a hint at the bottom of the topic?


(Jeff Atwood) #4

The hint is already in the text of the image you posted…


(Bart) #5

Fair enough. I interpreted it differently, I suppose. Thanks for the super fast help Jeff!