I want to setup some categories which are receiving administrative requests by email (i.e. mails that are sent to admin@mydomain.com ). That category also accepts anonymous emails. That works just fine, but I have to allow everyone to be able to write into that category, otherwise the email is rejec…

Then maybe Private Topics Plugin is something that would help you

Why do you want to use a category? Maybe a group inbox would better fit your needs I think you could try something similar to what the @team does. [imagem] How Does Team Discourse Use Discourse? Support Ticketing We also use Discourse as a private email support portal which allows our entire te…

Yeah, I’ve done that for now, but I thought a category would make it easier to track which messages have been taken care of. I’ll look at that solution you linked to, thanks!

Oh, wow. That’s exactly the solution for my problem! Thanks, @Moin

Categorias restritas para emails que recebem qualquer correspondência

Suporte

Moin Março 7, 2024, 3:02pm 2

Por que você quer usar uma categoria? Talvez uma caixa de entrada de grupo se encaixe melhor nas suas necessidades.
Acho que você poderia tentar algo semelhante ao que o @team faz.

Tópico		Respostas	Visualizações
Private support categories: staged users can email in, but not registered users Support	5	1562	26 de Abril de 2019
Creating a topic via email without write access to the category? Support	4	1699	21 de Dezembro de 2021
Receiving emails to staff category fails Support	3	463	8 de Junho de 2024
User-support category: works for anonymous, not for existing users Support	2	485	19 de Abril de 2022
Send an Mail to a group/category wich allows anonymous mails not working Support email	3	498	11 de Outubro de 2022

Categorias restritas para emails que recebem qualquer correspondência

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