I want to setup some categories which are receiving administrative requests by email (i.e. mails that are sent to admin@mydomain.com ). That category also accepts anonymous emails. That works just fine, but I have to allow everyone to be able to write into that category, otherwise the email is rejec…

Why do you want to use a category? Maybe a group inbox would better fit your needs I think you could try something similar to what the @team does. [изображение] How Does Team Discourse Use Discourse? Support Ticketing We also use Discourse as a private email support portal which allows our enti…

Yeah, I’ve done that for now, but I thought a category would make it easier to track which messages have been taken care of. I’ll look at that solution you linked to, thanks!

Oh, wow. That’s exactly the solution for my problem! Thanks, @Moin

Restricted Categories for emails receiving any mail

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Moin 07.Март.2024 15:07:03 4

Then maybe Private Topics Plugin is something that would help you

2 лайка

Тема		Ответов	Просм.
Private support categories: staged users can email in, but not registered users Support	5	1533	26.04.2019
Creating a topic via email without write access to the category? Support	4	1684	21.12.2021
Receiving emails to staff category fails Support	3	455	08.06.2024
User-support category: works for anonymous, not for existing users Support	2	465	19.04.2022
Send an Mail to a group/category wich allows anonymous mails not working Support email	3	475	11.10.2022

Restricted Categories for emails receiving any mail

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