I’d like for people to be able to reach the staff group of my Discourse installation via e-mail without the need to sign up first. A helpdesk solution seems a bit excessive, but a shared inbox in the way that group messages work should be just enough. However, the option to set a custom incoming e-m…

We have a group called “team” for this purpose. https://meta.discourse.org/groups/team There may be admins who are not part of the Discourse team for various reasons; that’s why.

Not really, other than being explicit about intention.

Are you saying that the automatic groups are not intended to be used in this manner? I suppose I could make do with creating a group named “staff2” or the like and use that, but I expected there to be another solution for this use case, given this topic: [Bild] Discourse as …

[Bild] codinghorror: There may be admins who are not part of the Discourse team for various reasons; that’s why. I understand the reasoning to be that since the group “staff” is managed automatically, and there is the possibility that I might grant moderator or administrator access to someone…

How can I set a support group like “team” to receive and reply for incoming e-mails? I want to reply to e-mails within the Discourse.

Einrichten einer eingehenden E-Mail-Adresse für die Belegschaftsgruppe

Unterstützung

pfaffman (Jay Pfaffman) 9. Juni 2019 um 16:06 7

Have a look at Configuring incoming email to create new topics or group messages

Thema		Antworten	Aufrufe
"Custom incoming email address" for Groups Support	4	3723	11. April 2016
Can’t set email-in for existing group? Support email-in	7	530	6. Juni 2024
Allow incoming email for automatic groups Feature groups , email-in	2	86	31. März 2026
Allow email in for moderators, staff, and admins UX rails-console , email-in	11	1008	12. August 2023
Email support with discourse Support	4	3000	6. November 2020

Einrichten einer eingehenden E-Mail-Adresse für die Belegschaftsgruppe

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