Recently we implemented a few tweaks to our homepage based on some user testing and feedback from new Community visitors. Essentially we moved from Latest to the Categories view.
So far from what we can tell, new users are find it a bit easier to navigate and find the content they’re looking for. However…
Return users, such as our power users and Experts, keep needing to click ‘Latest’ as that’s the view that works better for them. Their feedback is that it’s easier to see which topics are getting activity, compared to those that aren’t, by looking at the ‘Latest’ view.
I think I once saw a way in these forums to show Latest to members/return visitors, and Categories to new visitors… but I can’t for the life of me find that topic.
Anyone have any ideas?