I have installed and activated the chat plugin. but when I open the full screen mode, it only shows the channel and does not show the left sidebar with the channel list and below direct messages. Just the full screen channel and that’s it. And when I close the full screen mode, the one in the “facebook chat version” at the bottom right opens.
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This could be an issue if you have enable_sidebar enabled but enable_experimental_sidebar hamburger disabled. If so, try disabling enable_sidebar (or enabling both).
We have the same issue on meta too at the moment.
My understanding is that it is caused by some incompatibilities with some theme component we have installed here at the moment (which we plan to remove in the next couple weeks).
We’ll add it to our list to sort out some way to make this issue less likely to bump into!