Hi as more than a few of you moderate online forums you might be interested in this new set of guidelines developed by the NSPA in the UK to help forum managers and moderators respond to suicidal content and help people get the support they need.
I’ve had to create a mods policy on how to handle this kind of thing so I know how useful it is to have something to work from rather than creating something from scratch.
Feel free to pass it around as that’s what it’s there for and do throw them some feedback if you find it useful.
Cheers