Some Members Can't See the Discourse Chat and Need to Log Back in Several Times

When we have our group chats, some people have no problems, while many can’t see the posts when they enter the chat, but they are able to write. Then they log out and in again, and they can see the post. However, after a while, the problem recurs for these same members.

Anyone knows what’s wrong?

Thank you!

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Hi @WesPenre, to my knowledge we have no other similar report of this kind. Could you be able to give me more info?

  • any error in console?
  • any error in logs?
  • how is the forum hosted?
  • how many people in the group chat?
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