Some users getting "Unknown error" upon login

(Steve ) #1

Hi everyone - strange issue. First, we are running the latest version of Discourse (as of this writing, it’s v2.0.0.beta6 +90). We’re on Nginx, though I don’t personally have access to the server itself.

Some of my users are telling me that whenever they attempt to login, they are getting an “Unknown error” returned to them. The “fix” is to disable their account in the Admin console and resend the activation email. Once they click on the activation link, their account works again. But, this keeps happening. In fact, it’s happening twice with a couple of my users.

I put in a trouble ticket with my hosting provider but they didn’t find anything obvious.

Has anyone seen this problem before?

(Steve ) #2

No one has had this problem before, huh? Hmm…

(Régis Hanol) #3

How did you install Discourse? Did you follow our recommended setup?